Privacy Policy
1. Introduction
Welcome to Actual Roofing (“we”, “us”, “our”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website: https://industrial-roofing-birmingham.co.uk/
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, which require businesses to handle personal data lawfully and transparently.
2. Who We Are
Business name: Actual Roofing
Address: Serving Birmingham and surrounding areas, West Midlands
Email: info@actualroofing-ltd.co.uk
Phone: 01242 800125
We are the “data controller” responsible for your personal data.
3. What Information We Collect
We may collect and process the following data:
Information you provide: name, email address, phone number, address (if you request a quote or service), and any information you submit via contact forms.
Automatically collected data: IP address, browser type and version, pages visited and time spent on the site. This type of data is commonly collected to understand how visitors use a website and improve services.
4. How We Use Your Information
We use your data to: respond to enquiries and provide quotes; deliver roofing services; communicate with you about your request; improve our website and services; and comply with legal obligations.
We will only use your data where we have a lawful basis, including: your consent; performance of a contract; legitimate business interests; and legal compliance.
5. Sharing Your Information
We do not sell your personal data.
We may share your information with service providers (e.g. website hosting, email providers), professional advisors (if required), and authorities where required by law. We only share data when necessary and ensure appropriate safeguards are in place.
6. Data Retention
We will only keep your personal data for as long as necessary to fulfil the purposes it was collected for, or as required by law.
7. Your Data Protection Rights
Under UK GDPR, you have the right to: access your personal data; correct inaccurate data; request deletion of your data; restrict or object to processing; and request data transfer (data portability).
You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your data is handled.
8. Cookies
Our website may use cookies to improve your experience. Cookies are small files stored on your device that help us understand website usage and improve functionality.
You can control or disable cookies through your browser settings.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
10. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website indicates acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Email: info@actualroofing-ltd.co.uk
Phone: 01242 800125